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for you.

All the insights and tools you need to take the next steps with AI for your business.

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Metrigy: How leading companies differentiate with AI

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AI in CX: What sets top organizations apart in 2025?
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eBook
AI trends in customer experience
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Webinar
Unlocking AI’s potential: Lessons from industry leaders
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Whitepaper
Getting started with AI for CX
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Webinar

AI in the workplace: How to transform the employee experience

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eBook
Transforming the future of work with AI
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Webinar
Why generative AI will change collaboration forever
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Analyst Report
The Futurum Group: Hybrid work in the age of AI
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Research Report
The race to reimagine the workplace and workspaces for a hybrid future
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80%

of common customers issues will be solved autonomously with Agentic AI by 2029.

Source: Gartner
95%

of contact center leaders say AI is critical to their strategy for enhancing customer experiences.

Source: Dimensional Research
74%

of companies have a lack of skillset and company culture to support AI.

Source: Dimensional Research
89%

of companies believe AI is key to improving the employee experience.

Source: Dimensional Research
1/4
Is your business ready for the AI revolution?

Benchmark your organization's AI maturity against industry leaders and receive tailored insights to advance your strategy with our interactive assessments.

Customer Experience Assessment
Customer Experience Assessment
Employee Experience Assessment
Employee Experience Assessment

Unlock the blueprints for AI success.

Discover actionable insights for AI-driven transformation based on in-depth interviews with global leaders.

Customer Experience Blueprint Employee Experience Blueprint
Design

Establish a cross-functional AI committee, evaluate AI opportunities effectively, and budget purposefully.

Assess

Prepare for concerns, implement a risk assessment, and repurpose standardized approvals.

Implement

Lay the groundwork for implementation, overcome barriers, and prioritize use cases.

Measure

Develop an ROI measurement framework, perform a cost-benefit analysis, and evaluate efficiency gain.

Real-world AI stories.

See how leading organizations are using AI to propel their business forward.

Axis Capital

Axis Capital is driving ROI with AI innovations by transforming the way their employees work.

Fox Rothchild

AI-powered Webex meetings enable Fox Rothschild to efficiently communicate with clients worldwide.

Dallas Cowboys

The Dallas Cowboys are championing AI innovation across their entire organization.

Witness the evolution of AI.

Hear global business leaders and AI luminaries discuss the profound challenges and opportunities ahead.

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Foundation Models & Al: Driving ROI

Brad Lightcap, OpenAI COO, explores how AI boosts workforce capabilities, productivity, and innovation, and shares actionable insights on scaling AI adoption for long-term success.

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Capital Markets & AI with Goldman Sachs

Cisco Chair and CEO Chuck Robbins and David Solomon, Goldman Sachs Chairman and CEO, discuss the macroeconomic environment, capital markets, and the implications of AI and emerging tech.

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AI & 3D: Redefining Reality

Fei Fei Li, AI Researcher and Stanford University Professor, discusses how AI is revolutionizing the world of 3D modeling and immersive environments, reshaping industries from manufacturing to entertainment.

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Additional AI resources

Infographics
Blogs
Whitepapers
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