Introducing the most advanced generative AI-powered platform for hybrid work and customer experience.

Bringing together AI for audio, video, and text.

New Real-Time Media Models (RMM) uniquely blend the highest quality audio and video with Large Language Models (LLM) to deliver rich, actionable context. 

Video & Audio Intelligence

Real-Time Media Model

Industry-first generative AI model for audio, video, gestures, tones, and more.
Discover
Language Intelligence

Large Language Model

Advanced language intelligence that pulls the best commercial and open-source models for each use.
connect
Real-Time Media Model (RMM)
Achieve crystal-clear audio and video quality.

New AI Audio Codec and Super Resolution transform audio and video, even in the poorest network conditions. 

  • image
    Get superior audio with 16X less bandwidth

    The new AI Audio Codec delivers crystal-clear, uninterrupted audio even in poor network conditions, requiring 16X less bandwidth than the industry standard codec. Plus, it eliminates packet loss and audio choppiness by applying generative AI to reconstruct lost audio.

  • image
    Revolutionize video resolution

    New Super Resolution uses generative AI video to rebuild packets in poor bandwidth conditions. During video transmission, it will downscale it by more than 90%, then upscale it back to 1080p or higher for a crystal-clear view.

  • image
    Reduce storage costs

    The massive reduction in bandwidth drastically compresses audio, making storage costs go way down—especially for businesses that are required to retain audio for operations or compliance reasons. 

  • Large Language Model (LLM)
    Never miss a moment.

    New meeting and messaging summaries and catch-me-up features ensure there are no communication gaps.

  • image
    Get caught up in a flash

    Quickly catch up from missed meetings with summaries that include highlights, chapters, and action items. And easily digest all your messages across spaces with summaries and unread message recaps. 

  • image
    Send the perfect message

    Leverage AI to quickly change the tone of your message before sending.

  • image
    Communicate globally​

    Instantly translate your messages into 30+ languages.

  • The most pervasive AI-powered platform.

    The AI Assistant powers experiences across the platform including meetings, messaging, polling, devices, contact center, Control Hub, and more.

    AI Assistant for Webex Suite

    Improve productivity of hybrid workers and get the most out of every meeting, message, and communication.

    Learn More
    AI Assistant for Devices

    Create intelligent workspaces equipped with everything from voice commands and AI-driven camera views, to embedded IoT sensors.

    Learn More
    AI Assistant for Customer Experience

    Enable agents to quickly resolve issues, improve interactions, and provide richer customer experiences.  

    Learn More
    Introducing new audio, video, and language intelligence.
    VIDEO INTELLIGENCE

    Super Resolution

    Generative AI video ensures you always come across clearly by automatically scaling up video resolution when encountering low bandwidth during meetings.

    AUDIO INTELLIGENCE

    Webex AI Codec

    The Webex AI Codec uses generative AI to dramatically improve audio quality with ultra-low bandwidth requirements. No more “can you repeat that?” or “can you hear me?”. 

    VIDEO INTELLIGENCE

    Be-right-back summary

    Step away from an in-progress meeting and receive a summary of key highlights that you missed while away.  

    LANGUAGE INTELLIGENCE

    Agent conversation summaries

    Automatically generate a summary of every chat and call, helping to ensure seamless transitions between virtual and human agents, while eliminating the need for customers to repeat themselves.

    VIDEO INTELLIGENCE

    Cinematic meetings

    Keep everyone engaged and show the best view of people in the room from different angles through adaptive, AI-directed framing.

    Our commitment to responsible AI. 

    Security, trust, and privacy. Learn how Webex upholds these principles across our AI innovations.

    Your data belongs to you.

    Security by design, not by chance.
    Trust is earned, transparency is paramount.